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Corner Office: Building an Effective Empowered Team Today

by Thomas Urie

A common denominator that empowers employees around the world is professional development. To recruit the best and brightest talent, you must invest in continuous education and innovation to constantly challenge minds. But that’s not all. You also need to empower employees and drive their creativity and leadership potential in other ways. If you’re not already implementing a plan focused on employee success, the following areas may be key to unlocking your organization’s potential.

• Mentoring. Our veteran employees provide new talent with an on-boarding roadmap to help further their careers. Each new employee is assigned a mentor to help them navigate and change their roadmap, as their professional and personal needs change. Mentors are available to answer questions and assist with professional development throughout the employee’s tenure.

• Leadership. When a new employee begins their first project, they are encouraged to take ownership and make deci- sions. Trusting an employee with this responsibility, even early on, is a key, unique differentiator for us. Many organizations are mired in corporate structure and bureaucracy, making it difficult to challenge old ideas and allow new visions to take shape. We have successfully turned that trend upside down.

• Collaboration. While we value self-leadership, we also recognize the need to build teams that can work together consistently, rely on each other for help, and respond effectively to business needs. Thorough collaboration, across business functions and spanning numerous roles, occurs within all of our client engagements.

• Virtual communication. As a global organization, we operate across all time zones. We value and use technology—from video conferencing to task management software to internal social collaboration tools— making it possible to work from anywhere, at any time, and still be successful and drive results.

• Recognition. Probably most important, we recognize employees for their accomplishments through our OPTIC program (ownership, passion, teamwork, innovation and client experience). These key tenets are the driving force behind all our work, what keeps us focused and why we continue to grow significantly.

Thomas Urie is the senior vice president of marketing and sales at Optymyze.

Published (and copyrighted) in Philly Biz, Volume 2, Issue 2 (February, 2017).
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